Unable to connect Windows VM using RDP

Bhargav Desai 0 Reputation points

I'm unable to RDP to Azure VM. I've tried all the possible options available at [https://learn.microsoft.com/en-us/troubleshoot/azure/virtual-machines/troubleshoot-rdp-connection but still I'm not able to connect. can you help me with this? showing "did not respond to a port scan of port '3389'." in Connectivity diagnostics.

Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
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  1. Michael Durkan 12,271 Reputation points MVP


    I assume if you've gone through the steps in the article that your NSG is set up to allow RDP traffic and that the IP Flow verify test was successful.

    What OS is the VM? Have you verified that the below option is checked in the VM settings?

    Allow Remote Connections to this Computer - Windows Server 2019

    Hope this helps,


    Michael Durkan

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