SYSTEM_SERVICE_EXCEPTION (3b)

ICROWNI 0 Reputation points
2023-01-26T08:42:05.1533333+00:00

been getting blue screens with my Vr headset was wondering if anyone could point me in the right direction of whats going on heres the dump log. 

6: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the BugCheck
Arg2: fffff8041ba32f97, Address of the instruction which caused the BugCheck
Arg3: ffffd582d96b65d0, Address of the context record for the exception that caused the BugCheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1265

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 7258

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 359

    Key  : Analysis.Init.Elapsed.mSec
    Value: 3036

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 92

    Key  : Bugcheck.Code.DumpHeader
    Value: 0x3b

    Key  : Bugcheck.Code.Register
    Value: 0x3b

    Key  : WER.OS.Branch
    Value: ni_release

    Key  : WER.OS.Timestamp
    Value: 2022-05-06T12:50:00Z

    Key  : WER.OS.Version
    Value: 10.0.22621.1


FILE_IN_CAB:  012623-7281-01.dmp

BUGCHECK_CODE:  3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff8041ba32f97

BUGCHECK_P3: ffffd582d96b65d0

BUGCHECK_P4: 0

CONTEXT:  ffffd582d96b65d0 -- (.cxr 0xffffd582d96b65d0)
rax=0000004033ab0003 rbx=0000000000000000 rcx=ffffc58b4bd41bb0
rdx=ff21c58b5fa1e090 rsi=ffff9101ad1c7180 rdi=0000000000000002
rip=fffff8041ba32f97 rsp=ffffd582d96b6ff0 rbp=0000000000000160
 r8=ff21c58b5fa1e090  r9=0000000000000000 r10=ffffc58b4bd41bb0
r11=ffffd582d96b70f0 r12=ffffc58b4bd41bb0 r13=0000000000000000
r14=0000000000000160 r15=0000000000000001
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00050286
nt!ExpInterlockedPopEntrySListFault:
fffff804`1ba32f97 498b08          mov     rcx,qword ptr [r8] ds:002b:ff21c58b`5fa1e090=????????????????
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  Streamlabs OBS.exe

STACK_TEXT:  
ffffd582`d96b6ff0 fffff804`1b8cf714     : ffffd582`d96b7100 00000000`00000000 ffffc58b`62804080 ffffbf39`41003060 : nt!ExpInterlockedPopEntrySListFault
ffffd582`d96b7000 fffff804`1b8cf5c7     : 00000000`00000002 00000000`00000004 00000000`00000000 00000000`00000010 : nt!IopAllocateIrpPrivate+0x134
ffffd582`d96b7070 fffff804`1b912cdd     : 00000000`00000040 ffffd582`d96b71a0 00007282`0060c000 00000000`00000000 : nt!IopAllocateIrpExReturn+0x17
ffffd582`d96b70a0 fffff804`1bd392ef     : ffffd582`00000000 ffffd582`d96b7250 ffffc58b`61483af0 00000000`00000000 : nt!IopAllocateAndPopulateWriteIrp+0x16d
ffffd582`d96b7120 fffff804`1bd38f43     : ffffc58b`61483af0 00000000`0012019f 00000000`00000000 00000000`00000000 : nt!IopWriteFile+0x24f
ffffd582`d96b7240 fffff804`1ba3dce5     : 00000000`00000001 00000000`00000000 00000000`00000000 00007282`002e7f58 : nt!NtWriteFile+0x263
ffffd582`d96b7330 00007ffd`c006ef04     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
00000040`e2ffe688 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffd`c006ef04


SYMBOL_NAME:  nt!IopAllocateIrpPrivate+134

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.22621.1105

STACK_COMMAND:  .cxr 0xffffd582d96b65d0 ; kb

BUCKET_ID_FUNC_OFFSET:  134

FAILURE_BUCKET_ID:  AV_nt!IopAllocateIrpPrivate

OS_VERSION:  10.0.22621.1

BUILDLAB_STR:  ni_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {88edd08e-8bce-6db4-4bf1-59a7ad5d7993}

Followup:     MachineOwner
---------
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,282 questions
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Limitless Technology 43,966 Reputation points
    2023-01-26T16:50:53.81+00:00 
    
Hello

Thank you for your question and reaching out. I can understand you are  having query\issues related  to BSOD.

From the BSOD logs it looks that its due to OBS studio installed on your computer.

1. Please remove OBS studio from your Computer and reboot it.

2. Disable any Antivirus program or Windows firewall you may have for temporary purpose.

3. Cleanup below Temp folders location -> Open Start -> Run -> Type below location one-by-one and press enter 
     C:\Windows\Temp
     %USERPROFILE%\AppData\Local\Temp

4. Run Disk Cleanup from Select C:\ Drive from Properties- > General -> Disk Cleanup - >Cleanup system files

5. Run sfc /scannow from elevated prompt.

6.  Run below DISM commands  from elevated prompt.

DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online  /Cleanup-Image /RestoreHealth

7. Update BIOS firmware and Display drivers from vendor website.


--If the reply is helpful, please Upvote and Accept as answer--
    0 comments
  2. Docs 15,146 Reputation points
    2023-01-26T22:38:18.29+00:00

    Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

    https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

    https://www.elevenforum.com/t/bsod-posting-instructions.103/

    0 comments