Removing a Connect Health server

Russell 20 Reputation points
2023-01-26T11:17:44.8633333+00:00

We replaced our AZ Connect box some time ago when the previous OS/version was EOL. I recently went into Azure Active Directory Connect Health and noticed that Sync Errors, Sync Services, AD FS services, etc are all displaying "The caller is not authorized".

Apparently this is a P1/P2 licence issue, but we used to have access to Sync Errors. I can only assume that the system now thinks we have two AZ Connect boxes and therefore do not have enough licences. Apparently one can remove servers from the system (https://learn.microsoft.com/en-us/azure/active-directory/hybrid/how-to-connect-health-operations#delete-a-server-or-service-instance), but you need enough licences to access that screen.

Question 1: Is there a way of removing the old server without grabbing a load of extra licences?

Question 2: I encountered this whilst planning and preparing our migration from on-site Exchange to Exchange online. Do I need access to those featured to progress? Sync Errors seems like it would be important to check out.

Thank you in advance for any advice.

Microsoft Exchange Hybrid Management
Microsoft Exchange Hybrid Management
Microsoft Exchange: Microsoft messaging and collaboration software.Hybrid Management: Organizing, handling, directing or controlling hybrid deployments.
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Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Thameur-BOURBITA 32,586 Reputation points
    2023-01-26T14:20:59.19+00:00

    Hi @Russell

    Question 1: Is there a way of removing the old server without grabbing a load of extra licences?

    Unfortunately , there is no way , Azure AD premium license is required as mentioned in Microsoft documentation

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    Question 2: I encountered this whilst planning and preparing our migration from on-site Exchange to Exchange online. Do I need access to those featured to progress? Sync Errors seems like it would be important to check out.

    Azure AD Connect Health is recommended to ensure synchronization monitoring but not required for your migration to Exchange online.
    To get more details about Azure AD Connect Health please read the article below:

    What is Azure AD Connect Health

    Please don't forget to mark helpful answer as accepted

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  1. Russell 20 Reputation points
    2023-01-27T10:28:59.51+00:00

    Thank you kindly for your assistance.

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