how can i fix windows cannot connection printe

Question

hello

my name Ali , i am It man or like it 😅.

i have big problem about sharing the printer...

I have model printer sharp mx m200d.

I have 1 server and 5 clint.

I want share my printer to clients.

setting and another thing are good and don't have problem because i have drive shard.

But when I want to install the printer on the client systems, it gives me the error windows cannot connection printer.

The printer settings are in the security-everyone section of the server.

Things I did:

1. Installing print on the client and installing the printer by entering the server IP in the run window and installing the printer.
2. Installing the printer on the client and adding the port.
3. Both windows are fully updated and have no problems.
4. I reinstalled Windows 10 on the server and 1 client and tried to connect the printer again, but it gave an error again.

• The printer driver that I installed is not from the sharp site, I downloaded it from another site (I downloaded the driver from the sharp site and installed it on the server, but I could not get the printer, there was a problem with the installation file, or maybe I did not download the right file, the file that I downloaded This is (MX_B06_PCL_PS_1302a_EnglishUS_64bit)

I had the same problem in Windows before, but the problem was fixed in the new Windows update, and the other companies I work with do not have this problem, of course, they do not use this printer model...

I think it might be the problem of the printer itself because I had a problem with the same model of printer before and I could not connect other systems to the printer using share.

If anyone knows a way that I can solve this problem, please tell me.♥️♥️

My English is not strong, that's why I used Google Translate, sorry

Answer 1

Hi. Thank you for your question and reaching out. I’d be more than happy to help you with your query.

Here are a few steps you can try to fix the "Windows cannot connect to the printer" error when trying to install the printer on client systems:

1. Check the printer connection: Make sure that the printer is connected to the network and that it is turned on. Also, check that the printer is configured correctly and that the IP address or hostname is correct.
2. Check the network: Ensure that the client systems and the print server are connected to the same network and that there are no connectivity issues.
3. Install the latest printer drivers: Make sure that the latest printer drivers are installed on the client systems. You can download the latest drivers from the printer manufacturer's website and install them on the client systems.
4. Check the Print and Document Services role: Make sure that the Print and Document Services role is installed on the server and the client systems.
5. Check the Firewall: Make sure the firewall is configured to allow network printing and the ports are open.
6. Check the Print Spooler: Restarting the Print Spooler service on the client systems may resolve the issue.
7. Try to connect to the printer by IP Address: Try to connect to the printer by IP address instead of the hostname
8. Try to install the printer as a local printer: Try to install the printer as a local printer, then connect to it as a network printer.

It's also important to check that the printer is shared on the server and the share name is correct and accessible from the client systems.

If the reply was helpful, please don’t forget to upvote or accept as answer, thank you.

Answer 2

Double post