Share via

How to get refund from unintended press on purchasing MS authenticator

hel rithy 5 Reputation points
2023-01-26T16:37:10.6733333+00:00

Dear Sir /Madam,

I have no intention to use the commercial version of ms authenticator. But when I start the app I installed from aapp store, is quickly sifted to commercial version, which I quickly press the button there. As a result, they withdraw money from my visa card. Is there any way I cancel this unintended purchase, and get refund?

Best regards,

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,391 questions
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. JimmySalian-2011 42,256 Reputation points
    2023-01-26T17:59:06.7433333+00:00

    Hi Hel,

    There is no commercial or premium version of Auth App, there is only 1 Microsoft Authenticator app and it is free, It seems you might have clicked some other paid third party app. Please post the app description and developer.

    Hope this helps.

    JS

    ==

    Please Accept the answer if the information helped you. This will help us and others in the community as well.

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.