How to get refund from unintended press on purchasing MS authenticator

hel rithy 5 Reputation points
2023-01-26T16:37:10.6733333+00:00

Dear Sir /Madam,

I have no intention to use the commercial version of ms authenticator. But when I start the app I installed from aapp store, is quickly sifted to commercial version, which I quickly press the button there. As a result, they withdraw money from my visa card. Is there any way I cancel this unintended purchase, and get refund?

Best regards,

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. JimmySalian-2011 42,071 Reputation points
    2023-01-26T17:59:06.7433333+00:00

    Hi Hel,

    There is no commercial or premium version of Auth App, there is only 1 Microsoft Authenticator app and it is free, It seems you might have clicked some other paid third party app. Please post the app description and developer.

    Hope this helps.

    JS

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