Microsoft Exchange Online
A Microsoft email and calendaring hosted service.
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Organization Sharing failure
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Andy McConnell
0
Reputation points
error. federation information could not be received from the external organization.
When trying to create Sharing Organization relationship, I get the error above. It won't add the domain trust to share free/busy information from GAL/Exchange online.
How do I fix?
Thanks, Andy
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Aholic Liang-MSFT 13,741 Reputation points Microsoft Vendor2023-02-03T10:24:33.9133333+00:00 Hi @Andy McConnell ,
Just checking in to see how things are going on with this thread.
If the reply was helpful, you can click the "Accept Answer" button under this post so that other's with similar question can benefit from this thread as well.
If you still have further questions or concerns, feel free to post back.
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4 answers
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Andy McConnell 0 Reputation points
2023-01-30T04:09:07.5233333+00:00 Ok, UPDATE, I've SUCCESSFULLY added the relationship now on both sides (between 2 O365 tenants), but free/busy info is not available. Does this take time to enable/populate? Do I need to take other steps like add each person in the remote GAL? Welcome any advice.
thx Andy
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Andy McConnell 0 Reputation points
2023-01-30T04:38:04.0233333+00:00 SOLVED! Once I ran these commands and added the Autodiscover address revealed.. and app URL (outlook.com), free busy worked immediately. Thanks....
Connect-ExchangeOnline
Get-OrganizationRelationship | Format-List
Get-FederationInformation -DomainName [domain name]
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Aholic Liang-MSFT 13,741 Reputation points Microsoft Vendor
2023-01-31T01:23:36.12+00:00 Hi @Andy McConnell ,
I'm glad to hear that the above solution solved your problem and thanks for sharing, I converted helpful comment to an answer, which you can mark as answer so that others who encounter the same thing can easily refer to it!
Thank you for your understanding!
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Aholic Liang-MSFT 13,741 Reputation points Microsoft Vendor
2023-01-31T01:17:42+00:00 Hi @Andy McConnell ,
Please try referring to this link to create an organization relationship with PowerShell to see if it makes a difference:
Create an organization relationship in Exchange Online | Microsoft Learn
New-OrganizationRelationship -Name "Contoso" -DomainNames "contoso.com" -FreeBusyAccessEnabled $true -FreeBusyAccessLevel LimitedDetailsIf that still doesn't work, run the Get-FederationInformation cmdlet against the domain name to see what it returns. If the return fails, rerun it with the -Verbose switch to get more information and post it here.
(Note: Please be careful to hide your personal information .)
Get-FederationInformation -DomainName Contoso.com