Hello there,
You can have a look into this hotfix released. An application that uses the RichTextBox control cannot display an .rtf file correctly in Windows 7 or in Windows Server 2008 R2 https://support.microsoft.com/en-us/topic/an-application-that-uses-the-richtextbox-control-cannot-display-an-rtf-file-correctly-in-windows-7-or-in-windows-server-2008-r2-a054ea79-0e07-f317-0018-239d089932eb
You can collect the Event logs and share them with the Microsoft team to get this sorted
or get an appropriate workaround for this.
You can raise feedback to the Microsoft team. The Feedback Hub app lets you tell
. Microsoft about any problems you run into
https://support.microsoft.com/en-us/windows/send-feedback-to-microsoft-with-the-feedb
ack-hub-app-f59187f8-8739-22d6-ba93-f66612949332Hope this resolves your Query !!
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