Get into my Microsoft authentication

Question

I need help signing into my account I tried to update my phone number but it’s saying in February towards the end of the month and I need it updated now cause I’m order for me to use it I have to use my school account and I can’t access it cause it’s still pending

Answer 1

Hi,

For this you will have to request reset of MFA of your account via your support desk as it is school managed. [https://learn.microsoft.com/en-us/azure/active-directory/authentication/howto-mfa-userdevicesettings

Hope this helps.

JS

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