PowerPoint
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
229 questions
PowerPoint moving objects & transition lag
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 6%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
asususer
0
Reputation points
I have been faced with PowerPoint moving objects & transition lag issues. I have already posted my issue here https://answers.microsoft.com/en-us/msoffice/forum/all/powerpoint-moving-objects-transition-lag/db013c72-3764-4e54-932d-d85599955bd9?messageId=47556463-b72f-48c3-a390-29d84cb0e132
I've tried updating to latest PowerPoint version, updating my video drivers, disabling hardware acceleration, running on compatibility mode, safe mode and even online repair. However that doesn't solve the issue. I've tried to use online office 365, there is no lags, everything works fine.
I've already performed clean boot, still have this issue.
So finally, I found that newer versions are not compatible, or not optimized with my hardware specifications. How do I know that? I have installed ms office 2016 prof. plus, everything works properly.
11th Gen Intel® Core™ i5-1135G7 @ 2.40GHz, Intel® Iris® Xe Graphics
RAM: 8GB
I'm using powerpoint 2021 professional plus version 2212 (build 15928.20216).
https://drive.google.com/file/d/1TJdAk3CTxzKOfX4LOjMVs-VaL-o4OXtN/view?usp=sharing here is the link to a short screen recording, for better understanding.
**[Yuhao Li - MSFT]: This issue may be related to the version of PowerPoint, which needs to be tested in the corresponding version before drawing a conclusion. I noticed that you are using PowerPoint 2021 Professional Plus. this version is beyond the scope of what Microsoft community can help, and you need to go to Microsoft Q&A: PowerPoint Management - Microsoft Q&A to post your issue.
{count} votes
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Emily Hua-MSFT 27,551 Reputation points2023-01-30T05:32:03.7366667+00:00 Hi @asususer
At present, because there is no test environment similar to your device hardware, it is recommended to update the graphics driver and Office version first.
Thanks for your understandings.
updating my video drivers
Do you mean that you have update Intel Graphics driver to version 31.0.101.3889 or newer?
Besides, for retail version of Office 2021, the latest version is Version 2301 (Build 16026.20146), maybe you can have a try.
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asususer 0 Reputation points
2023-01-30T18:57:58.85+00:00 @Emily Hua-MSFT , Thanks for your response!
Yes, I have newer version 31.0.101.4032
I have tried this new version 2301 (Build 16026.20146), still no changes.
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asususer 0 Reputation points
2023-01-30T19:05:15.41+00:00 @Emily Hua-MSFT , Thanks for your response!
Yes, I have newer version 31.0.101.4032
I have tried this new version 2301 (Build 16026.20146), still no changes.
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Emily Hua-MSFT 27,551 Reputation points
2023-02-03T09:33:22.6333333+00:00 Hi @asususer
Thanks for your reply.
I suggest you give a feedback on this issue to Microsoft to check if the software is not compatible with your device's hardware driver.
Thanks for your understandings again.
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