How can I reach my authenticator if I changer my phone number while ago?

Slobodanka Nišić 0 Reputation points
2023-01-27T16:57:01.72+00:00

I had updates on my laptop and now I cant access it because i cant access autheticatro app i almost downloaded 3 y ago, because everything is conected to my old phone number i dont use over a year, and i cant change pr get any code

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Jordan Millama 1,296 Reputation points
    2023-01-27T17:25:35.8866667+00:00

    Option 1: If you can still access your O365 account, you can go to https://mysignins.microsoft.com/security-info and change the phone number associated with your sign-in.

    Option 2: Manually transfer your accounts. Go into each account, disable them, then re-enable each one on the new phone.

    Option 3: Not too certain about this option with this specific situation of a new phone number, but recovering from a backup if you have one, [https://support.microsoft.com/en-us/account-billing/back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40.


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