Why can't I see my certification on Learn? Yes I tried connecting profiles (I only have one)

Chris Ryan Makinano 0 Reputation points
2023-01-27T19:27:04.74+00:00

I signed up for Learn. I wanted to merge my certification I recently passed via Certiport. It is the Microsoft Word (Office 2019). I only have one account. This site insists I have multiple. The navigation to seek help is not user friendly and triggers anxiety. The "Tags" portion is not helpful, disregard the Tag. Please advise.

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  1. Dave Patrick 426.1K Reputation points MVP
    2023-01-27T19:36:40.71+00:00

    You can request assistance with profile update / linking / merge in dedicated forums here. Participate\Ask A Question
    Merge and transfer certification profiles

    Certification Profile/MCID Assistance

    Certification Profile/Account Linking

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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