I have just bought Office 365 Business. But outlook is not included

Anne FEDELE 0 Reputation points
2023-01-28T10:21:40.56+00:00

I work on Mac I downloaded Office 365 Business i chose trial version . But Outlook is not showing in the App List. I tried to download again but no luck. Any suggestion It the same on my IPad and I phone

Thanks

Outlook
Outlook
A family of Microsoft email and calendar products.
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Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
4,881 questions

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  1. JimmySalian-2011 41,916 Reputation points
    2023-01-28T14:19:29.9266667+00:00

    Hi,

    Did you check under the following version locations:

    Mac OS X 

    • 10.6 (Snow Leopard): Dock
    • 10.7 (Lion): Dock and Launchpad
    • 10.8 (Mountain Lion): Dock and Launchpad
    • 10.9 (Mavericks): Dock and Launchpad
    • 10.10 (Yosemite): You can start the apps by clicking the app icons which can be found in the Launchpad and Apps folder in Finder.

    If not I will suggest you to raise a support case with Microsoft as the download should include all the apps under M365 Business, perform a clean install if possible.

    Hope this helps.

    JS

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  2. ChristyZhang-MSFT 20,796 Reputation points Microsoft Vendor
    2023-01-30T06:48:14.69+00:00

    Hi @Anne FEDELE ,

    Welcome to our forum!

    Please sign in here to see exactly what subscription you are trying out and check if Outlook is included in it.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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