Project Plan 3 license not activated

Roger Heirbaut 50 Reputation points
2023-01-28T15:41:46.4333333+00:00

I purchased a license for MS Project Plan 3, confirmation of purchase was received by email and the license is visible in my 'Microsoft 365 beheercentrum' .

But after downloading and installing the software a popup screen is shown indicating that I have a 5-day pass expiring after 5 days. To activate the software I need to give a product key which I do not have. The other option is 'download software' ??

What should I do to activate my Project license?

I also don't understand why my Office 365 subscription is not mentioned in my 'Microsoft 365 beheercentrum' although it is visible in my Microsoft account, but my Project license is not mentioned in my Microsoft account! ?

Please advise?

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
3,397 questions
Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,192 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Dillon Silzer 52,906 Reputation points
    2023-01-28T21:09:06.28+00:00

    Hi Roger,

    If you go to File > Account try signing in with the Office account you have purchased the license for. Perhaps you have not activated it with signing into your account.


    If this is helpful please accept answer.