Share via

Project Plan 3 license not activated

Roger Heirbaut 55 Reputation points
2023-01-28T15:41:46.4333333+00:00

I purchased a license for MS Project Plan 3, confirmation of purchase was received by email and the license is visible in my 'Microsoft 365 beheercentrum' .

But after downloading and installing the software a popup screen is shown indicating that I have a 5-day pass expiring after 5 days. To activate the software I need to give a product key which I do not have. The other option is 'download software' ??

What should I do to activate my Project license?

I also don't understand why my Office 365 subscription is not mentioned in my 'Microsoft 365 beheercentrum' although it is visible in my Microsoft account, but my Project license is not mentioned in my Microsoft account! ?

Please advise?

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Dillon Silzer 57,831 Reputation points Volunteer Moderator
    2023-01-28T21:09:06.28+00:00

    Hi Roger,

    If you go to File > Account try signing in with the Office account you have purchased the license for. Perhaps you have not activated it with signing into your account.

    If this is helpful please accept answer.

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.