Authenticator app not saving new passwords on Android

Question

Authenticator app not saving new passwords on Android

John Bowers 0

Recently switched to using authenticator app for managing passwords across devices, rather than Google services (built into chrome and also android os). The big difference I've noticed though is that authenticator never offers to save new passwords, for example if you login manually or create a new account. Surely you don't have to go into the authenticator app and manually add each new account/password? In the app I have the autofill setting option to 'save and autofill' although I think this only applies to addresses and payments, not passwords

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Answer 1

Luke Murray 11,436 MVP Volunteer Moderator

Hi, John.

The Microsoft Authenticator will need to be registered to do your Autofill.

Under Settings, there should be Autofill, this needs to be toggled on.

https://support.microsoft.com/en-us/account-billing/common-questions-about-the-microsoft-authenticator-app-12d283d1-bcef-4875-9ae5-ac360e2945dd#bvvvvvvvvvvvvvvvvvvvvvvvvkmk_autofill_with_authenticator

John Bowers 0 Reputation points

2023-01-30T16:46:05.5933333+00:00

Thanks for the reply. I already had that setting enabled though (and also the 'autofill on more apps and sites' setting) but still doesn't save new passwords (just retrieves previously saved ones). I've tried disabling and re-enabling it to see if that helps but is there anything else I'm missing? I assume that the app is intended to automatically store new login details as you make them via chrome say?
Luke Murray 11,436 Reputation points MVP Volunteer Moderator

2023-01-30T18:15:55.8466667+00:00

Arh, from what I read, it doesn't look like the application will save new passwords, not like 1Password/Lastpass etc. It will mainly just fill int he passwords entered into the application.

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Authenticator app not saving new passwords on Android

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