Errors in migrating to Microsoft 365

NINA SOLANIA 5 Reputation points
2023-01-29T13:21:26.17+00:00

Good Day!

I have trouble migrating my google drive files to my Microsoft 0365. I have utilized mover.io for the migration but these error keeps popping out:

Unsuccessful HTTP response: Unable to retrieve folder listing for: cb881874-a8df-45c6-9d99-344df5246e23

Unable to get contents of this folder: Refreshed OAuth Authorization Token: MAUTHACCESSTOKENINVALID: (404) Not Found: ResourceNotFound: Invalid version: _api

How to solve these issues? Thank you!

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2 answers

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  1. JimmySalian-2011 36,446 Reputation points
    2023-01-29T14:15:20.9166667+00:00

    Hi,

    Do you have MFA enabled and conditional access policy? Check below points if it helps :

    If your organization requires multi-factor authentication (MFA) and you receive an authorization error, your conditional access policy may not be configured correctly.

    • One workaround is for the administrator to disable MFA for these users during Mover migrations.
    • Otherwise, you'll need to contact "Azure Identity" support for help with configuring conditional access policies.

    Hope this helps.

    JS

    ==

    Please Accept the answer if the information helped you. This will help us and others in the community as well.

  2. Phillip Lyle 1 Reputation point
    2023-06-01T12:57:39.0033333+00:00

    Thanks for the response, but it really doesn't help. Disabling MFA is not an option. Also, when you say "conditional access is not configured correctly" - what exactly do you mean? We have no policies that block or restrict access except requiring MFA. I have seen posts that mover.io isnt working right with educational tenants.