Microsoft teams reporting accuracy

Alwyn Dsouza 0 Reputation points
2023-01-30T00:38:15.67+00:00

Hi Team,

https://docs.microsoft.com/en-us/microsoftteams/aa-cq-cqd-historical-reports

I have tried using the above link and its not showing accurate results

For example, i need to check how many calls agent has taken from a specific call queue, its not showing the

results

Please advice if this can be fixed?

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