Import account from google.

Question

Good afternoon, gentlemen, my question is that I try to import my account from Office365 Outlook to Gmail, but it says that the key or user is incorrect, all the data I place correctly, in Gmail is activated the IMAP and the POP, any information will appreciate it, I may have to do some configuration from the exchange, I really do not know..

Answer 1

Hi @Jose IT support ,

To narrow down your question, I wonder if you are currently migrating Exchange online mailboxes to Gmail?

According to my search, the way you used to import mails seems to be used to import POP mailbox account into Gmail mailbox.

If it is a Outlook.com mailbox, please refer to the error prompt to open the mailbox to complete verification and change pop username to full address(example@contoso.com).

If you are migrating your Exchange online tenant to the Google workspace, you can refer to the migration method at this link:

Migrate from Exchange or Exchange Online to Google Workspace - Google Workspace Admin Help

(NOTE:Microsoft provides third-party contact information to help you find additional information about this topic. This contact information may change without notice. Microsoft does not guarantee the accuracy of third-party contact information.)

Or you can also export the messages as PST files in the Outlook client and then import them into Gmail.

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