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Installation stuck in client software center

Nazmul Huda 76 Reputation points
2023-02-01T05:34:23.82+00:00

Office 16 pro has reached the client's software center. But now installing stuck at the software center since yesterday evening. What I need to do to resolve the issue?

softare center

Microsoft Security | Intune | Configuration Manager | Other
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  1. Rahul Jindal [MVP] 10,911 Reputation points MVP
    2023-02-01T07:08:21.4966667+00:00

    Have you checked the client logs? Maybe something else is installing or held up in the job queue. Any service windows?

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  2. AllenLiu-MSFT 49,316 Reputation points Microsoft External Staff
    2023-02-01T09:41:23.6166667+00:00

    Hi, @Nazmul Huda

    Thank you for posting in Microsoft Q&A forum.

    We may check AppEnforce.log on the client.

    The log is under "C:\Windows\CCM\Logs".

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