IS IT POSSIBLE TO SEND CUSTOM NOTIFICATIONS USING INTUNE ON A CORPORATE-OWNED DEDICATED DEVICES?

Muneer Jahangeer 341 Reputation points
2023-02-01T15:28:52.0566667+00:00

Hi Team,
I am trying to send custom notifications to all Corporate-owned dedicated devices (Using global administrator account). The message states that custom notifications were successfully delivered, however no message displays on any of our Android dedicated devices.

Please note, these Android devices are enrolled into Intune without a user account. i.e., company portal was installed but not registered with any account.

Kindly assist.

Microsoft Intune Android
Microsoft Intune Android
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Android: An open-source mobile platform based on the Linux kernel, developed by Google, and maintained by the Open Handset Alliance.
235 questions
Microsoft Intune Configuration
Microsoft Intune Configuration
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Configuration: The process of arranging or setting up computer systems, hardware, or software.
1,719 questions
Microsoft Intune Application management
Microsoft Intune Application management
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Application management: The process of creating, configuring, managing, and monitoring applications.
874 questions
Microsoft Intune Enrollment
Microsoft Intune Enrollment
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Enrollment: The process of requesting, receiving, and installing a certificate.
1,247 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,334 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Crystal-MSFT 42,961 Reputation points Microsoft Vendor
    2023-02-02T01:41:51.98+00:00

    @MJ, Thanks for posting in Q&A.

    Based as I know, the custom notification messages target only the users in the group and are sent to each iOS/iPadOS or Android device that the user has registered. Devices in the group will be ignored when targeting the notification. Here is a link with more details.:

    https://learn.microsoft.com/en-us/mem/intune/remote-actions/custom-notifications

    For Android Enterprise Corporate-owned dedicated devices, just as you said, this is enrolled without user. So it will not receive the notification.

    Hope the above information can help.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.