Logic Apps Custom Connector: error when uploading connector icon

Alexander Heinze 0 Reputation points
2023-02-02T19:51:26.41+00:00

I have created a custom connector and I'm able to make changes and save them. However, whenever I upload the connector icon, it gets properly displayed but saving the connector takes a while and returns "The gateway did not receive a response from 'Microsoft.Web' within the specified time period."

Re-created the connector, same problem. Have tried PNG and JPG, size less than 0.5MB.

User's image

Didn't find any post with a similar issue, hence appreciate any hint.

Azure Logic Apps
Azure Logic Apps
An Azure service that automates the access and use of data across clouds without writing code.
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  1. VenkateshDodda-MSFT 20,696 Reputation points Microsoft Employee
    2023-02-08T04:16:27.3033333+00:00

    @Alexander Heinze Thank you for reaching out to Microsoft Q&A, apologize for any inconvenience caused on this.

    • Based on the shared information we have understood that you are trying to create consumption based custom connector and while uploading the image and while saving the connector it is failing with bad gateway time out.
    • I have looked at the backend logs and the connector save operation is timing out with the below error message.

    "The size of property 'IconUrl' is '402244' bytes. It exceeds the maximum allowed size '65536' bytes"

    • Request to retry the operation with maximum size of the icon not exceeding the above shared limit and I will also reach out to doc team to add this limitation connector documentation here.

    Feel free to reach back to me if you have any further questions on this.


  2. George 0 Reputation points
    2024-10-04T11:22:16.5066667+00:00

    In my case it appears to only accept .jpg and when I click "upload" the second time to see the image show up, it no longer updates the connector and get the following error:

    "The gateway did not receive a response from 'Microsoft.Web' within the specified time period."

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