System is Bitlocker encrypted but MBAM portal says they keep postponing it

Doug Jones 1 Reputation point
2023-02-02T20:37:42.3833333+00:00

We have a system that prompts the user every day that they need to encrypt their computer. The user has done this and received the successful screen. I've verified this by running the Get-BitLockerVolume command but the MBAM console shows the user keeps postponing. Local events logs and the daily prompt also don't see it being encrypted. Any ideas to reset this in the console or fix?

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Limitless Technology 44,011 Reputation points
    2023-02-03T17:24:21.81+00:00

    Hello there,

    Are you using any GPO or intune to deploy the bitlocker?

    Recent change in BIOS settings or outdated TPM or Windows might also be the issue.

    Windows has the auto-lock option set up by default. Turn this off and see if that helps.

    Step 1. Press the Windows key on your keyboard and open "Control Panel" by searching for it.

    Step 2. Now select "Device Encryption" under "Control Panel" to open "Bitlocker" settings.

    Step 3. Now, click on the "turn off auto-unlock" option.

    Step 4. Restart your computer for the changes to take effect.

    Hope this resolves your Query !!

    --If the reply is helpful, please Upvote and Accept it as an answer--

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