unable to save to redirected drive

Ben-8350 26 Reputation points
2023-02-02T20:50:23.65+00:00

Using Microsoft Remote Desktop ver 1.2.3770. on Windows 10 Machine. When connecting to AVD remote app from a surface notebook, the C drive is redirected. When attempting to save to local redirected C: Drive, I receive the error:

\tsclient\C\Media Test 4.pdf

You don't have permission to save in this location

Contact the administrator to obtain permission

The surface laptop has bitlocker enabled on the c drive so not sure if this is interfering with saving from AVD Remote App session to local c drive.

Any help troubleshooting is appreciated.

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
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Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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Accepted answer
  1. Prrudram-MSFT 22,396 Reputation points
    2023-02-03T06:30:45.34+00:00

    Hello @Ben-8350

    Thank you for reaching out to the Microsoft Q&A platform. Happy to answer your question.

    by default, access to the root of your internal drives is restricted (NFTFSpermissions) Try making a subfolder and save files within that folder.

    Hope this helps!

    If you have any further questions at all, please let me know in the comments.

    If the answer provided by has helped, please 'Accept as Answer' and Upvote using "Thumbs-up" so that it can improve discoverability for others in the community looking for help on the same topic.

    2 people found this answer helpful.

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