Intune Enroll Errors on HUAWAI P8 Lite

Question

Bruno Pagano 0

Hi,

my company activate Intune Company Portal for Outlook , Teams and other apps access

I got error during the Enroll of this Android Device.

I apply all the required settings with no success

This Mobile Phone have Android 8.0 inside and model PRA-LX1

This is the EventID i got after the error : D7K2QUT2

Appreciate your support

Regards

Lu Dai-MSFT 28,501 Reputation points

2023-02-06T02:49:14.9133333+00:00

@Bruno Pagano Thanks for posting in our Q&A.

For this issue, we appreciate your help to clarify something:

1.Which enrollment method did you use to enroll this android device?

2.Please check if there is any restrictions about Android in Devices > Enroll devices > Enrollment device platform restrictions.

If there is anything update, feel free to let us know.
Lu Dai-MSFT 28,501 Reputation points

2023-02-08T02:44:59.25+00:00

@Bruno Pagano Is there any other assistance that we can provide? If you have any update, feel free to let us know and we will continue to discuss this issue.

2 answers

Lu Dai-MSFT 28,501 Reputation points

2023-02-06T02:49:14.9133333+00:00

@Bruno Pagano Thanks for posting in our Q&A.

For this issue, we appreciate your help to clarify something:

1.Which enrollment method did you use to enroll this android device?

2.Please check if there is any restrictions about Android in Devices > Enroll devices > Enrollment device platform restrictions.

If there is anything update, feel free to let us know.
Lu Dai-MSFT 28,501 Reputation points

2023-02-08T02:44:59.25+00:00

@Bruno Pagano Is there any other assistance that we can provide? If you have any update, feel free to let us know and we will continue to discuss this issue.

Answer 1

patrickmeeuwis 400

What error did you get on your device and in the Audit logs of Azure AD?

Answer 2

patrickmeeuwis 400

Hi, what kind of error do you get on the device and what do you see in Intune as an error?