Subscription disablement after connection Microsoft for Startups sponsorship

Jay Block 0 Reputation points
2023-02-04T12:37:55.0566667+00:00

Hi community!

Did anyone have issues with Subscription disablement after connecting Microsoft for Startups sponsorship subscription?

We have been accepted into Microsoft for Startups and then set up an account on which we built a range of services in trial mode until fully activating the credits. Few hours later all subscriptions were deactivated and we lost access to all resources we had built.
For a small startup devastating as the related developer cost is providing problems plus we lost important time with our live platform deployment.

Contacting support just generates an automated message saying suspicious activity without allowing further info on what is wrong.

Looking for any help we can get, we are in shock at the bad treatment with all work at loss right after switching from another cloud provider to Azure.

THANKS!

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  1. JimmySalian-2011 41,631 Reputation points
    2023-02-04T12:41:42.59+00:00

    Hi,

    I will suggest you to contact Microsoft Support and regional Managers over here - https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

    Hope this helps.

    JS

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