I received cancel notice but I do not recognize the account. How do I find out about the account that is being cancelled?

Dan Marko 0 Reputation points
2023-02-05T17:29:13.0833333+00:00

I received cancel notice but I do not recognize the account. How do I find out about the account that is being cancelled?

Can I search by the subscription ID or name?

Save your data before it’s deleted

We’re sorry to see you go. Since you cancelled your subscription, we’ve disabled your services. We’ll keep your account and any associated data for 90 more days before deleting them on May x,xxxx. Please log in and save any important data you may have stored in this subscription before then.

|Account information
Subscription ID: 999999b-9fgg9-999d-rr33-999a9eddsx99
Subscription
name: Zoowater|| | -------- | -------- | ||

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  1. JimmySalian-2011 41,926 Reputation points
    2023-02-05T19:04:33.6366667+00:00

    Hi,

    Please check if the mailing account is genuine Microsoft account and not a spam or phishing account? If it is genuine verify your tenant and account/subscription, also check with Microsoft Billing if you find it suspicious over here - https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request#go-to-help--support-from-the-global-header

    Hope this helps.

    JS

    ==

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