How can i fix The driver detected a controller error on \Device\RaidPort1.

Question

I have a fresh install of windows 11 home and after a while i noticed that the computer shutdowns after this error or during this error. and it has never happened before only after I installed my new drive.

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" /> 
  <EventID>41</EventID> 
  <Version>9</Version> 
  <Level>1</Level> 
  <Task>63</Task> 
  <Opcode>0</Opcode> 
  <Keywords>0x8000400000000002</Keywords> 
  <TimeCreated SystemTime="2023-02-05T08:29:48.8874242Z" /> 
  <EventRecordID>15474</EventRecordID> 
  <Correlation /> 
  <Execution ProcessID="4" ThreadID="8" /> 
  <Channel>System</Channel> 
  <Computer>Aaron</Computer> 
  <Security UserID="S-1-5-18" /> 
  </System>
- <EventData>
  <Data Name="BugcheckCode">0</Data> 
  <Data Name="BugcheckParameter1">0x0</Data> 
  <Data Name="BugcheckParameter2">0x0</Data> 
  <Data Name="BugcheckParameter3">0x0</Data> 
  <Data Name="BugcheckParameter4">0x0</Data> 
  <Data Name="SleepInProgress">0</Data> 
  <Data Name="PowerButtonTimestamp">0</Data> 
  <Data Name="BootAppStatus">0</Data> 
  <Data Name="Checkpoint">0</Data> 
  <Data Name="ConnectedStandbyInProgress">false</Data> 
  <Data Name="SystemSleepTransitionsToOn">0</Data> 
  <Data Name="CsEntryScenarioInstanceId">0</Data> 
  <Data Name="BugcheckInfoFromEFI">false</Data> 
  <Data Name="CheckpointStatus">0</Data> 
  <Data Name="CsEntryScenarioInstanceIdV2">0</Data> 
  <Data Name="LongPowerButtonPressDetected">false</Data> 
  <Data Name="LidReliability">false</Data> 
  <Data Name="InputSuppressionState">0</Data> 
  <Data Name="PowerButtonSuppressionState">0</Data> 
  <Data Name="LidState">3</Data> 
  </EventData>
  </Event>

MY motherboard has the newest bios and everything is updated including the controller and the firmware of the drive that says that is working in perfect order.

my system specs are this:

OS Name Microsoft Windows 11 Home Version 10.0.22621 Build 22621 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name AARON System Manufacturer Gigabyte Technology Co., Ltd. System Model Z790 AORUS ELITE AX System Type x64-based PC System SKU Default string Processor 13th Gen Intel(R) Core(TM) i9-13900K, 3000 Mhz, 24 Core(s), 32 Logical Processor(s) BIOS Version/Date American Megatrends International, LLC. F3l, 1/5/2023 SMBIOS Version 3.5 Embedded Controller Version 255.255 BIOS Mode UEFI BaseBoard Manufacturer Gigabyte Technology Co., Ltd. BaseBoard Product Z790 AORUS ELITE AX BaseBoard Version x.x Platform Role Desktop Secure Boot State Off PCR7 Configuration Elevation Required to View Windows Directory C:\Windows System Directory C:\Windows\system32 Boot Device \Device\HarddiskVolume2 Locale United States Hardware Abstraction Layer Version = "10.0.22621.819" User Name Aaron\aaron Time Zone Central America Standard Time Installed Physical Memory (RAM) 32.0 GB Total Physical Memory 31.8 GB Available Physical Memory 24.0 GB Total Virtual Memory 42.8 GB Available Virtual Memory 29.7 GB Page File Space 11.0 GB Page File C:\pagefile.sys Kernel DMA Protection Off Virtualization-based security Not enabled Windows Defender Application Control policy Enforced Windows Defender Application Control user mode policy Audit Device Encryption Support Elevation Required to View Hyper-V - VM Monitor Mode Extensions Yes Hyper-V - Second Level Address Translation Extensions Yes Hyper-V - Virtualization Enabled in Firmware Yes Hyper-V - Data Execution Protection Yes

Answer 1

Hi. Thank you for your question and reaching out. I’d be more than happy to help you with your query

The error message "The driver detected a controller error on \Device\RaidPort1" is a common issue with a RAID controller. To resolve this issue, you can try the following steps:

Check if the hard drive is failing: Run disk check utility to check for disk errors or disk SMART status to see if the hard drive is failing.

Update RAID controller drivers: Outdated drivers can cause various issues, including the error message. Make sure to update the drivers for the RAID controller.

Check cable connections: Ensure that all cables connecting the hard drives to the RAID controller are securely connected.

Rebuild the RAID array: In some cases, the error message can be resolved by rebuilding the RAID array. This will require you to remove and re-add the hard drives to the RAID controller.

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