Win11 Sandbox crash when launch Edge or VSCode installer

Huang 80 Reputation points
2023-02-06T05:38:04.9966667+00:00

Refer: https://answers.microsoft.com/zh-hans/windows/forum/windows_11-security/win11-sandbox-crash/02ca62c1-5f00-43f9-b7d1-ed8b73adeba8

After re-install Win11, issue still. Crash video: https://www.bilibili.com/video/BV15D4y1T76D/

Crash info translated to English:

Erro application name: WindowsSandboxClient.exe, Version: 10.0.22621.608, Timestamp: 0x87471103
Error Module Name: ntdll.dll, Version: 10.0.22621.900, Timestamp: 0xa97a9ed6
Exception Code: 0xc0000005
Error Offset: 0x000000000003c55d
Error Process ID: 0x39B0
Error Application Start Time: 0x1D938A92F2EC4B5
Error Application Path: C:\WINDOWS\system32\WindowsSandboxClient.exe
Error Module Path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report ID: 7efe5b9d-0398-4f49-aa0a-1bbbb9246752
Error Package Full Name:
Error Package Relative Application ID:
Windows for business | Windows Client for IT Pros | User experience | Other
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2 answers

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  1. Limitless Technology 45,171 Reputation points
    2023-02-06T15:59:57.16+00:00

    Hello there,

    Click the Start Menu—"Settings—"Applications—"Programs and Features (upper right corner)—"Enable or Disable Windows Features—"Uncheck "Windows Sandbox"

    Go to C:\ProgramData\Microsoft\Windows\Containers\ directory to delete the hard disk image file (.vhdx), or delete the entire Containers folder, and then restart the computer.

    After re-entering the system, click the Start menu—"Settings—"Applications—"Programs and Features (upper right corner)—"Enable or disable Windows functions—"Check "Windows Sandbox"—"Start Sandbox to observe

    Hope this resolves your Query !!

    --If the reply is helpful, please Upvote and Accept it as an answer–


  2. Limitless Technology 45,171 Reputation points
    2023-02-06T16:00:16.57+00:00

    Hello there,

    Click the Start Menu—"Settings—"Applications—"Programs and Features (upper right corner)—"Enable or Disable Windows Features—"Uncheck "Windows Sandbox"

    Go to C:\ProgramData\Microsoft\Windows\Containers\ directory to delete the hard disk image file (.vhdx), or delete the entire Containers folder, and then restart the computer.

    After re-entering the system, click the Start menu—"Settings—"Applications—"Programs and Features (upper right corner)—"Enable or disable Windows functions—"Check "Windows Sandbox"—"Start Sandbox to observe

    Hope this resolves your Query !!

    --If the reply is helpful, please Upvote and Accept it as an answer–


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