I'm getting this error while preforming windows scan - "800b010a" in windows embedded standard OS 7

Question

I have searched the error in the google and tired following the below link but still issue is not resolved

https://support.microsoft.com/en-gb/topic/servicing-stack-update-for-windows-7-sp1-and-server-2008-r2-sp1-january-14-2020-4225b262-2df0-09fb-9762-6eb26fa29699

I have installed the prerequisites KB articles (KB4490628, KB4474419 ) later tried to install below kb articles ( KB4536952, KB4534310 ) post reboot same error code I'm getting as windows scan ie., 800b010a

Kindly let me know what can be done to resolve the error in windows embedded standard OS 7.

Note: Same error resolved in windows 7 machine after installing the prerequisites KB articles (KB4490628, KB4474419 ) and post reboot installed ( KB4536952, KB4534310 ) and later windows scan was working fine.

Answer 1

Hi,

Thank you for posting your query.

Kindly follow the steps provided below to resolve your query

Try to Update in Safe Mode

Open the Start menu and click the Power icon.

While pressing the shift button, click on the 'Restart' option.

Select 'Troubleshoot. '

Click on 'Advanced options. '

Choose 'Startup Settings. '

Click on 'Restart. '

Press F4 and Windows should automatically restart in Safe Mode.

Go to this link for reference and additional troubleshooting procedures https://www.enigmasoftware.com/how-to-fix-the-windows-update-800b0109-error/

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Answer 2

Double post