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Microsoft Authenticator

mitesh_99 0 Reputation points
2023-02-07T06:31:45.7333333+00:00

Hi,

I don’t have backup of passwords in Microsoft Authenticator app and my phone has lost.

How can I login to that particular account in which I have added Microsoft Authenticator.

After entering email id and password the number is showing to select in Microsoft Authenticator app but I don’t have that account logged in on Microsoft Authenticator app.

Thank you.

Microsoft Security | Microsoft Authenticator

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  1. Brian Jones 80 Reputation points
    2023-02-07T09:31:51.9066667+00:00

    When you sign in you should have a link at the bottom of the authenticator prompt "I don't have access to my Microsoft Authenticator app"

    Click on this and you should be prompted to use your backup auth option which you set up when you registered your device.

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