Can't use aka.ms

frosch 1 Reputation point
2020-10-05T13:40:05.043+00:00

Sorry, but we’re having trouble signing you in.

Request Id: 4992405a-c496-40bb-9969-532899e85800
Correlation Id: 04f13c53-e54b-4427-bbbe-7127186ec4d6
Timestamp: 2020-10-05T13:38:13Z
Message: AADSTS50020: User account 'email' from identity provider 'live.com' does not exist in tenant 'Microsoft' and cannot access the application '405e80fc-f8e6-40e6-b6b9-e5bcc7e6813e'(RedirectionUxProd) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

What does this mean? How can I solve this?

Microsoft Security | Microsoft Entra | Microsoft Entra ID
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  1. AmanpreetSingh-MSFT 56,871 Reputation points Moderator
    2020-10-06T08:29:13.633+00:00

    Hi @frosch Sign-in to aka.ms is allowed only via Microsoft Corporate accounts and not using Live ID/MSA. If you are MS employee, please use your corporate email address to signin.

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