Windows 11 CadnaA not working

Question

We have CadnaA dongles and connect to them with a Virtualhere client. This works for all the PCs in my organization except for one Windows 11 laptop where the HASP driver won't open. Can anyone suggest a way to get these to communicate with each other?

Answer 1

Hi. Thank you for your question and reaching out. I’d be more than happy to help you with your query

To fix the issue of Windows 11 CadnaA not working, you can try the following steps:

Check the settings in the CadnaA client. Ensure that the settings are correct, such as the authentication protocols, encryption algorithms, and server addresses.

Ensure that the CadnaA server is not blocking the connection. Check the firewall settings on the server and make sure that the required ports are open.

Make sure that the client is connecting to the correct server address. If the address is wrong, the connection will not be established.

Check the credentials used to authenticate the connection. Incorrect credentials can cause the connection to fail.

Make sure that the CadnaA client is up-to-date. Outdated clients can have compatibility issues with the server.

Try disabling the antivirus software on the client. Some antivirus programs can block the connection.

Try connecting from another device. If the connection still fails, it may be an issue with the server or network.

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