Devices don't report to WSUS Console Windows 2016, Windows 10 and Windows 11

JorgeRomero-7925 5 Reputation points
2023-02-07T16:58:10.13+00:00

Hi, please I have an issue with the clients with Windows 11 and Windows aren't reporting to the WSUS Console, in the clients Logs it show this:

2023/02/07 07:59:53.2425946 5664 872 Misc Got WSUS Client/Server URL: http://vm-wsus-001.clinicos.local:8530/ClientWebService/client.asmx""

2023/02/07 07:59:53.2446662 5664 872 WebServices Proxy Behavior set to 1 for service url http://vm-wsus-001.clinicos.local:8530/ClientWebService/client.asmx

2023/02/07 07:59:53.9772937 5664 872 ProtocolTalker OK to reuse existing configuration

2023/02/07 07:59:53.9773028 5664 872 ProtocolTalker Cached cookie has expired or new PID is available

2023/02/07 07:59:53.9773193 5664 872 Misc Got WSUS SimpleTargeting URL: http://vm-wsus-001.clinicos.local:8530""

2023/02/07 07:59:53.9773291 5664 872 Agent FAILED [80072EE6] file = onecore\enduser\windowsupdate\client\lib\util\urlutil.cpp, line = 136

2023/02/07 07:59:53.9787097 5664 872 WebServices Proxy Behavior set to 1 for service url http://vm-wsus-001.clinicos.local:8530/SimpleAuthWebService/SimpleAuth.asmx

2023/02/07 07:59:53.9788021 5664 872 IdleTimer WU operation (CAuthorizationCookieWrapper::InitializeSimpleTargetingCookie) started; operation # 915; does use network; is at background priority

2023/02/07 07:59:53.9788094 5664 872 ProtocolTalker Initializing simple targeting cookie, clientId = 0ada3129-1bc7-48ea-bed4-1670ca17b58a, target group = , DNS name = vm-compensar-01.clinicos.local

2023/02/07 07:59:53.9788104 5664 872 ProtocolTalker Server URL = http://vm-wsus-001.clinicos.local:8530/SimpleAuthWebService/SimpleAuth.asmx

2023/02/07 07:59:53.9788856 5664 872 WebServices Auto proxy settings for this web service call.

2023/02/07 07:59:54.0809364 5664 872 WebServices WS error: There was an error communicating with the endpoint at 'http://vm-wsus-001.clinicos.local:8530/SimpleAuthWebService/SimpleAuth.asmx'.

2023/02/07 07:59:54.0809381 5664 872 WebServices WS error: The server returned HTTP status code '503 (0x1F7)' with text 'Service Unavailable'.

2023/02/07 07:59:54.0809397 5664 872 WebServices WS error: The service is temporarily overloaded.

2023/02/07 07:59:54.0809432 5664 872 WebServices FAILED [80244022] Web service call

2023/02/07 07:59:54.0809442 5664 872 WebServices Current service auth scheme=0.

2023/02/07 07:59:54.0809451 5664 872 WebServices Current Proxy auth scheme=0.

2023/02/07 07:59:54.0809602 5664 872 WebServices FAILED [80244022] Failed in NwsCallWithRetries( LGetAuthorizationCookie"

2023/02/07 07:59:54.0809699 5664 872 Agent FAILED [80244022] file = onecore\enduser\windowsupdate\client\engine\agent\protocoltalker.cpp, line = 5124

2023/02/07 07:59:54.0809791 5664 872 IdleTimer WU operation (CAuthorizationCookieWrapper::InitializeSimpleTargetingCookie, operation # 915) stopped; does use network; is at background priority

2023/02/07 07:59:54.0812116 5664 872 Agent FAILED [80244022] file = onecore\enduser\windowsupdate\client\engine\agent\protocoltalker.cpp, line = 4623

2023/02/07 07:59:54.0812189 5664 872 Agent FAILED [80244022] file = onecore\enduser\windowsupdate\client\engine\agent\protocoltalker.cpp, line = 4732

2023/02/07 07:59:54.0812222 5664 872 Agent FAILED [80244022] file = onecore\enduser\windowsupdate\client\engine\agent\protocoltalker.cpp, line = 4395

2023/02/07 07:59:54.0812249 5664 872 Agent FAILED [80244022] file = onecore\enduser\windowsupdate\client\engine\agent\protocoltalker.cpp, line = 3103

2023/02/07 08:06:18.4505152 5664 872 Misc Got WSUS Client/Server URL: http://vm-wsus-001.clinicos.local:8530/ClientWebService/client.asmx""

2023/02/07 08:06:18.4527049 5664 872 WebServices Proxy Behavior set to 1 for service url http://vm-wsus-001.clinicos.local:8530/ClientWebService/client.asmx

2023/02/07 08:06:18.9898808 5664 872 ProtocolTalker OK to reuse existing configuration

2023/02/07 08:06:18.9898981 5664 872 ProtocolTalker Cached cookie has expired or new PID is available

2023/02/07 08:06:18.9899149 5664 872 Misc Got WSUS SimpleTargeting URL: http://vm-wsus-001.clinicos.local:8530""

2023/02/07 08:06:18.9899248 5664 872 Agent FAILED [80072EE6] file = onecore\enduser\windowsupdate\client\lib\util\urlutil.cpp, line = 136

2023/02/07 08:06:18.9913723 5664 872 WebServices Proxy Behavior set to 1 for service url http://vm-wsus-001.clinicos.local:8530/SimpleAuthWebService/SimpleAuth.asmx

2023/02/07 08:06:18.9914594 5664 872 IdleTimer WU operation (CAuthorizationCookieWrapper::InitializeSimpleTargetingCookie) started; operation # 916; does use network; is at background priority

2023/02/07 08:06:18.9914675 5664 872 ProtocolTalker Initializing simple targeting cookie, clientId = 0ada3129-1bc7-48ea-bed4-1670ca17b58a, target group = , DNS name = vm-compensar-01.clinicos.local

2023/02/07 08:06:18.9914685 5664 872 ProtocolTalker Server URL = http://vm-wsus-001.clinicos.local:8530/SimpleAuthWebService/SimpleAuth.asmx

2023/02/07 08:06:18.9915349 5664 872 WebServices Auto proxy settings for this web service call.

2023/02/07 08:06:19.0002729 5664 872 WebServices WS error: There was an error communicating with the endpoint at 'http://vm-wsus-001.clinicos.local:8530/SimpleAuthWebService/SimpleAuth.asmx'.

2023/02/07 08:06:19.0002742 5664 872 WebServices WS error: The server returned HTTP status code '503 (0x1F7)' with text 'Service Unavailable'.

2023/02/07 08:06:19.0002753 5664 872 WebServices WS error: The service is temporarily overloaded.

2023/02/07 08:06:19.0002787 5664 872 WebServices FAILED [80244022] Web service call

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
12,064 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
10,737 questions
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  1. Carl Fan 6,871 Reputation points
    2023-02-09T06:05:51.9133333+00:00

    Hi Jorge R. Romero

    Thank you for your post. According to the information below, windowsupdate.log shows that WSUS is overloaded.

    2023/02/07 08:06:19.0002742 5664 872 WebServices WS error: The server returned HTTP status code '503 (0x1F7)' with text 'Service Unavailable'.

    2023/02/07 08:06:19.0002753 5664 872 WebServices WS error: The service is temporarily overloaded.

    Firstly, I suspected this could be a WSUS performance issue. To try to improve the WSUS performance, we completed below steps: On WSUS server, Increase the ASP.NET timeout by below steps:

    https://techcommunity.microsoft.com/t5/configuration-manager-archive/high-cpu-high-memory-in-wsus-following-update-tuesdays/ba-p/274265#:~:text=Increase%20the%20ASP.NET%20timeout%201%20Make%20a%20copy,will%20look%20like%20this%20%28in%20an%20unmodified%20web.config%29%3A

    And then changed the WSUS configuration setting of the WSUS pool

    https://learn.microsoft.com/en-us/troubleshoot/mem/configmgr/windows-server-update-services-best-practices

    and ran IIS reset.

    Meanwhile, I consider that if the proxy which did not have the WSUS server under bypass list.

    if we could added the server in bypass list.

    Best Regards,

    Carl

    If the Answer is helpful, please click "Accept Answer" and upvote it.

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  2. Limitless Technology 44,526 Reputation points
    2023-02-09T09:25:41.0233333+00:00

    Hello there,

    Try to re-register a Windows client/server in Windows Server Update Services (WSUS).

    This article provides the steps to re-register a Windows client/server in Windows Server Update Services (WSUS). https://learn.microsoft.com/en-us/troubleshoot/windows-server/deployment/re-register-windows-clientserver-in-wsus

    If you have configured clients for a particular WSUS server, but they have not reported over a period of days, use the following procedures to isolate and repair the problem. https://learn.microsoft.com/de-de/security-updates/windowsupdateservices/18127655

    Hope this resolves your Query !!

    --If the reply is helpful, please Upvote and Accept it as an answer--

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