Hello @SityanaGirum-5191
Thank you for posting this concern on this community space.
I was reading your case scenario issue and I wonder if you had tried to follow the next document on which is found your scenario. You shall find the following issues highlighted as shown down below:
The Bluetooth icon is missing, or Bluetooth can't be turned on or off.
Bluetooth doesn't work after a Windows 10 update is installed.
Bluetooth doesn't work after you upgrade to Windows 10 from Windows 8.1 or Windows 7.
Bluetooth doesn't appear in Device Manager, and there are no unknown devices listed.
Let me know if that was helpful but if not, I can keep assisting you further.
Looking forward to your feedback,
Cheers,
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