Error to update remoteapp

Question

Hi

In my company we have RDS without a gateway role. It has been working properly for a long time but suddenly today it has started giving an error to users that it cannot update the connections.

If we enter the panel and we "update now" it says "error contact the administrator".

It is very rare because if we access via web, it launches the applications without problems, and if we run the applications from the accesses that were already on the computers, it also works without problems. It is only the update function.

On the other hand, if I remove the apps through regedit(HKEY_CURRENT_USER\Software\Microsoft\Workspaces\Feeds) and try to enter the url manually it says that the passwords did not work.

No entry appears in the event viewer. RDS is installed on a windos server 2016 and sent the remoteapps configuration via GPO.

I have looked at all the sites and everything seems to be correct. any idea where to keep looking?

Thanks!!!!

Answer 1

I know what was happening, it was stupid.

I change the name of the RDS with the Set-RDWorkspace -Name command to put a banner and it will not disturb the name, but it does not allow only a space or a dot.

Thanks!!!!!

Answer 2

Sorry, yes there is a log, but in the administrative events section (error code: 0x80004005, 0x0):

- System 

  - Provider 

   [ Name]  Microsoft-Windows-RemoteApp and Desktop Connections 
   [ Guid]  {1b8b402d-78dc-46fb-bf71-46e64aedf165} 

   EventID 1000 

   Version 0 

   Level 2 

   Task 100 

   Opcode 0 

   Keywords 0x4000000000000000 

  - TimeCreated 

   [ SystemTime]  2020-10-05T18:59:51.625698100Z 

   EventRecordID 94 

   Correlation 

  - Execution 

   [ ProcessID]  10108 
   [ ThreadID]  14468 

   Channel Microsoft-Windows-RemoteApp and Desktop Connections/Admin 

   Computer **COMPUTER.domain** 

  - Security 

   [ UserID]  S-1-5-66-957853985-123452925-448056298-7154 


- UserData 

  - EventXML 

   ConnectionName 

   ConnectionURL **https://FQDN/rdweb/Feed/webfeed.aspx** 

   ErrorCode 2147500037 

   ErrorCodeAdditional 0 

On the server I also see many events 1026:

"The installation of the default connection has been cancelled. A default connection cannot be used on a system that is part of a Remote Desktop Services deployment."

Answer 3

Thank you very much for the reply.

1 the problem appeared a few days ago, and the last updates are from August. There are no changes to the server since then. I have removed the antivirus and disabled the firewall but it remains the same.

2 W10 Ver. 1909 (18363.1082)

3 it happens to all users but only when updating remoteapps. If they enter through the web, the certificate is valid and they can launch the applications without problems. In the same way, if they enter through the remoteapps that were configured before the error, it works without problems.