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I need help scheduling an exam.

Tim Pinkerton 1 Reputation point
2020-10-05T17:12:21.073+00:00

I had an appointment to take the DP-201 exam on Sat. Oct. 3, 2020. I started the check-in process to take the exam, but I was never able to take the exam. I never saw any questions on the exam. When I got to the screen to accept the Microsoft terms, the Pearson application froze. Time ran out and I was not able to continue from that screen. I spoke with someone in the chat help and they gave me a voucher to reschedule, but now they are saying that I cannot take the exam for another 14 days because it shows that I took the exam on Oct. 3, 2020. I did NOT take the exam on that day.

I was directed to this site for help.

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  1. Leon Laude 85,726 Reputation points
    2020-10-05T17:23:33.407+00:00

    Hi @Tim Pinkerton ,

    Microsoft Certification / Exams is currently not supported in the Q&A forums, the supported products are listed over here https://learn.microsoft.com/en-us/answers/products (more to be added later on).

    You can ask the experts in the dedicated Microsoft Certification - Exams - Exam Registration and Scheduling forum over here:
    https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_exam

    If you have scheduled an exam with PearsonVue, you can contact their support over here:
    https://home.pearsonvue.com/Contact-Us.aspx

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    (If the reply was helpful please don't forget to upvote or accept as answer, thank you)

    Best regards,
    Leon