using microsoft teams on chromebook

E007398(Rimika Sharma) 1 Reputation point
2020-10-06T09:05:39.037+00:00

i have been using microsoft tems for a month now and am alright but the set out on chromebok because i downloaded the app has no options and is completely different in chromebook.
so i decided to use the website and its the same as normal users but the when im on a call, it wont show me if my camera is on, so wont show me my face and wont show me anyone elses camera. i can see the presentaion fine but wont let me see anything else.
i restarted my chromebook as well, but it still wouldn't work.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
8,655 questions
0 comments No comments
{count} votes

2 answers

Sort by: Most helpful
  1. Grmacjon-MSFT 13,961 Reputation points
    2020-10-06T19:10:42.883+00:00

    Hello @E007398(Rimika Sharma) ,

    Thanks for using Microsoft Teams. Microsoft Teams is currently not supported in the Q&A forums, you can find the supported products here https://learn.microsoft.com/en-us/answers/products (more to be added later on).

    You can find help from Teams experts in the Microsoft Teams forum here:
    https://techcommunity.microsoft.com/t5/microsoft-teams/ct-p/MicrosoftTeams

    Hope that helps.

    Best,
    Grace

    0 comments No comments

  2. JimmyYang-MSFT 47,286 Reputation points Microsoft Vendor
    2020-10-07T02:55:20.863+00:00

    Hi @E007398(Rimika Sharma) ,

    Do you have the same issue in other chat applications?

    Can you Microsoft Teams client recognized your camera device?

    Does anyone else have the same issue in your organization?

    The following link shows some suggestion about how to troubleshoot camera issue in Microsoft Teams for your reference:

    https://support.microsoft.com/en-us/office/my-camera-isn-t-working-in-teams-9581983b-c6f9-40e3-b0d8-122857972ade


    If the response is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.