Microsoft windows security scam?

Question

A laptop gets a message saying it is locked, that the IP address has been used without knowledge or consent to visit with ID theft possible. It says to call Microsoft Security at 1-833-982-0883 and NOT to close or restart the computer, I called the number because I was freaking out because I need my computer. The lady on the other end said to hit the windows button and the R at the same time to get the run box to pop up and then she wanted me to type in the box teamviewer.com , right then I hung up because I knew something was off. Next thing I know she calls back and was very rude and called me stupid, I hung up again and then a man calls asking why I called and what the problem was with my computer. I told him that he just called me and I didn't call him and he was rude too. It all seemed sketchy at first but I am a gullible person, I will admit that. So, I almost fell for it. I ended up running a virus scan myself and nothing was wrong. So, I am assuming this is a scam? They wanted to get into my computer with the "team viewer" thing right? I am freaked out now because even though I didn't go through the process on the phone with them , I am still worried they will have access to my important files on my computer.

Answer 1

Thank you for sharing your experience.

Indeed it was SCAM and as long as you didn't install any program or share any data you are safe.

I am wondering where did you see the message?

Was it in a browser or did you install any application?

You may check the history of your browser and if it was there, then report the URL to Microsoft.

Have a look at:

https://www.microsoft.com/en-us/wdsi/support/report-unsafe-site-guest