Hello @Ninos ,
Welcome to the MS Q&A platform.
From your description, it could be an issue with resource consumption. Could you please confirm whether the self-hosted IR has enough memory and CPU to process the copy activity?
and please check any issues with the network between the SHIR and PCSoft database and there are no firewall or network security group rules that are blocking the connection
also, can you please check if there are any blocking/high resource utilization/throttling errors on the Azure SQL end when copying data using the copy activity?
It would be great if you could share any error messages for further troubleshooting of your issue.