Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
Wrong format showing in email.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 88%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMQ%3C/text%3E%3C/svg%3E)
Microsoft Q & A
386
Reputation points
Email showing in bad structure in owa. Please find the attached screenshot. How to fix this.
Exchange Online
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 17%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYS%3C/text%3E%3C/svg%3E)
Yuki Sun-MSFT 41,451 Reputation points Moderator2023-02-09T04:00:18.8333333+00:00 Email showing in bad structure in owa.
Does this issue affect all incoming messages to your organization? Or only this particular message cannot show properly?
How about other mails sent from this sender?
Have you checked in the Outlook client and see if the format is correct? -
Yuki Sun-MSFT 41,451 Reputation points Moderator
2023-02-13T07:20:51.01+00:00 Hi @Microsoft Q & A ,
I am writing to see how everything is going on with this thread. Feel free to post back with additional information if you are still looking for help on this.
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