Delay while presenting the screen in the Teams meeting and black screen.

Question

Hello

Please i need your help on this issue.

In two of our location, user are facing the issue while sharing the screen in the teams meeting.

Delay while presenting the screen in the teams meeting and black screen.

Multiple users are facing the issue. Please reach us for further clarification needed.

Answer 1

@Iniobong Nkanga

The quality of the video call would also depend on the speed of both of your devices. What I could suggest is to try using the Teams web client to check if you would experience the same issue.

Also, you could try checking if you could adjust the bandwidth of your internet connection in order for the quality to improve.

https://learn.microsoft.com/en-us/microsoftteams/prepare-network#bandwidth-requirements

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