I can ping the network printer but unable to connect to the printer or access the web interface.

Chankya Patel 0 Reputation points
2023-02-08T15:29:44.32+00:00

1.) printers are shared on the network using the server

2.) All the computer in the domain can see and connect but some non domain computer unable to connect Or access the web interface however they can successfully ping the printer

3.) tried disabling the firewall on the computer still no success

Any suggestion or help is appreciated

Thank you in advance

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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Windows Network
Windows Network
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Network: A group of devices that communicate either wirelessly or via a physical connection.
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  1. Limitless Technology 43,971 Reputation points
    2023-02-09T13:52:54.4933333+00:00

    Hello

    Thank you for your question and reaching out. I can understand you are having query\issues related to Printers not accessible.

    1. Disable any Antivirus program or Windows firewall you may have for temporary purpose.
    2. Please make sure Printer and client computers are in same subnet , ip range or VLAN and connected to same switch
    3. Please check if ports 80,443 and 8080 not blocked.

    --If the reply is helpful, please Upvote and Accept as answer--

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  2. Limitless Technology 43,971 Reputation points
    2023-02-09T13:53:08.3166667+00:00

    Double post

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