Logging into 365 on iphone

Victoria 0 Reputation points
2023-02-09T00:29:06.3966667+00:00

Hi, I have a new student account that I use mostly on my laptop, with no issues logging in. However, when I try to login on my iPhone 13, either on safari or on the 365 app, I get this message below. Please note I enter my email address (I’ve blanked it out here) into the login screen, not the sign up/create account screen but it comes up with this every time. I also have another student email from my undergraduate degree but am logged out of that account. I even try using my schools specific 365 link with no luck. It’s pretty annoying that every time I try to log in it takes me to the create an account screen when it clearly recognises my email address.

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It looks like there's already an account with —————-. If it's you, go back and sign in. Otherwise, choose another username.

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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