Problem starting Remotedesktop

Adrian Drautzburg 1 Reputation point
2020-10-06T10:04:17.68+00:00

after updating my Windows 10 System to the function Update 2004, my Remotedesktop doesn't work as intended.
After starting the "Remotedesktop" app the app displays a loading ring but never actually resolves to anything.

30345-image.png

Now, rolling back the update has prevented this from happening, but this can't be the solution forever obviously.

This question might have been asked before since im pretty sure that I'm not the only one having that problem. I wasn't able to find another question though, so Im stating this here.

The stats of my System are as such: (They are in German, but the most important information should be readable)

30299-image.png

If someone knows a solution, other than rolling back the update, sharing would be very much appreciated. (Or if this was already asked and answered you can point me to that question)

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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  1. Karlie Weng 16,431 Reputation points Microsoft Vendor
    2020-10-08T06:02:10.607+00:00

    Hi @Adrian Drautzburg

    In the new version some functions are marked as ‘deprecated’.
    Windows 10 features we’re no longer developing:
    https://learn.microsoft.com/en-us/windows/deployment/planning/windows-10-deprecated-features

    Workarounds might help:
    https://wintechlab.com/remote-desktop-not-working/

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    Best Regards
    Karlie