Failed to register Azure Integration Runtime (self-hosted). The Authentication Key is invalid or empty.

HemantSudehely-0557 266

I am creating a self hosted integration runtime. There is error in registration after installed the IR on Window.The authentication key is just copied from portal and paste on it. But, the warning says the key is invalid or empty. How can I solve it?
Both Azure Data Factory and on-prem data server are on same time zone so no time delay.
Any suggestion would be great as struggled most of the day.
screenshot-2021-04-12-at-111030-am

I have tried by using express route exe and integration runtime msi both but same result no luck :(

PRADEEPCHEEKATLA-MSFT 89,816 Reputation points Microsoft Employee

2023-02-13T06:52:41.44+00:00

Hello @Hemant Sudehely

Thanks for the question and using MS Q&A platform.

Make sure that you had copy-pasted the IR authetication key as is without any spaces or additional character.

Try to copy the Integrated Runtime Authentication into the notepad and paste it while registering the IR.

In case, if you still facing the same issues, I would suggest to create a new self-hosted IR and try to register.

Meanwhile, you can checkout these articles: Create and configure a self-hosted integration runtime and Invalid or empty authentication key issue after public network access is disabled

Hope this helps.
PRADEEPCHEEKATLA-MSFT 89,816 Reputation points Microsoft Employee

2023-02-16T09:14:50.9533333+00:00

Hello @HemantSudehely-0557

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
Carlos Parra 51 Reputation points

2023-09-20T19:42:33.2533333+00:00

I'm having the same exact problem here...what now?
Sudehely, Hemant 0 Reputation points

2023-09-20T20:16:12.2333333+00:00

I use integration runtime manual setup msi instead of express setup and key worked for me
Carlos Parra 51 Reputation points

2023-09-20T20:28:33.06+00:00

oh, I actually started with the manual install and when it didn't work, I went with the express. Both are giving me the same problem. I'm going to look now into the private end point. This may be our problem. Thanks!

2 answers

HemantSudehely-0557 266 Reputation points

2023-02-16T11:26:16.3433333+00:00

This was the issue with private endpoint that networking team not configure correctly. They resetup and same key works without any issue.
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PRADEEPCHEEKATLA-MSFT 89,816 Reputation points Microsoft Employee

2023-02-20T06:53:59.6466667+00:00

Hello @Hemant Sudehely

Glad to hear that your issue is resolved. Appreciate for sharing the resolution, this would certainly benefit other community members.

Arber Berisha 1 Reputation point

2023-12-01T09:00:09.48+00:00

@HemantSudehely-0557 we are having the same issue and we moved on towards configuring a private endpoint from the VM where the runtime is installed to the ADF. We are currently not able to approve the request for the private endpoint sent to our ADF as the below error is showing up:

The received access token is not valid: at least one of the claims 'puid' or 'altsecid' or 'oid' should be present. If you are accessing as application please make sure service principal is properly created in the tenant.

Did you had any similar issue?

To make it more interesting we tried the an endpoint request from another tenant and the approval went just fine.
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STRELTSOF Xenofon 0 Reputation points

2023-12-20T09:46:30.11+00:00

Creating an private endpoint on Azure Data Factory solved the issue for me.
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Failed to register Azure Integration Runtime (self-hosted). The Authentication Key is invalid or empty.

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