mps.msi could not be installed. Return 1603 for fatal error.

Question

<Fri Feb 10 07:24:54 2023> Installing the SMSMP

<Fri Feb 10 07:24:54 2023> Passed OS version check.

<Fri Feb 10 07:24:54 2023> IIS Service is installed.

<Fri Feb 10 07:24:54 2023> No versions of SMSMP are installed. Installing new SMSMP.

<Fri Feb 10 07:24:54 2023> Enabling MSI logging. mp.msi will log to ...\logs\mpMSI.log

<Fri Feb 10 07:24:54 2023> Installing D:\MECMConfigManager\bin\x64\mp.msi CCMINSTALLDIR="D:\SMS_CCM" CCMSERVERDATAROOT="D:\MECMConfigManager" USESMSPORTS=TRUE SMSPORTS=80 USESMSSSLPORTS=TRUE SMSSSLPORTS=443 USESMSSSL=TRUE SMSSSLSTATE=1087 CCMENABLELOGGING=TRUE CCMLOGLEVEL=1 CCMLOGMAXSIZE=1000000 CCMLOGMAXHISTORY=1

<Fri Feb 10 07:24:55 2023> mp.msi exited with return code: 1603

<Fri Feb 10 07:24:55 2023> Backing up D:\MECMConfigManager\logs\mpMSI.log to D:\MECMConfigManager\logs\mpMSI.log.LastError

<Fri Feb 10 07:24:55 2023> Fatal MSI Error - mp.msi could not be installed.

<Fri Feb 10 07:24:55 2023> ~RoleSetup().

Answer 1

Hi, in my case it was this issue: "Internet Information Services Background Intelligent Transfer Service (BITS) Server Extensions" was missing. Added it as feature, MP installation was repeated after 60 minutes automatically again and all went fine. Saw the hint in "Component Status" under "monitoring" in the mecm console. Cheers.

Answer 2

Search for value 3 in the mpmsi log to reveal the details on the error. Also, is there a Configuration Manager agent installed on the MP? See if it is clashing with that or not.

Answer 3

I am getting this from the logs!

MSI (s) (00:B4) [13:51:50:822]: User policy value 'DisableRollback' is 0

MSI (s) (00:B4) [13:51:50:822]: Machine policy value 'DisableRollback' is 0

MSI (s) (00:B4) [13:51:50:822]: Incrementing counter to disable shutdown. Counter after increment: 0

MSI (s) (00:B4) [13:51:50:822]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2

MSI (s) (00:B4) [13:51:50:822]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2

MSI (s) (00:B4) [13:51:50:822]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1

MSI (s) (00:B4) [13:51:50:822]: Destroying RemoteAPI object.

MSI (s) (00:58) [13:51:50:822]: Custom Action Manager thread ending.

MSI (c) (24:58) [13:51:50:822]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1

MSI (c) (24:58) [13:51:50:838]: MainEngineThread is returning 1603

Answer 4

Hi @Korir, Erick (DVA), 

1, Please help check if your MP server has SCCM client installed? If so, please try to uninstall it and then reinstall the MP role again.  

The related link for your reference:

https://www.prajwaldesai.com/sccm-management-point-uninstall-error-1603/

Note: Microsoft provides third-party contact information to help you understand the problem. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

2, Can we find “MPMsi.Log.LastError” under …\Microsoft Configuration Manager\log... folders**?** If so, more details about MP installation errors may be logged here. Please upload it for our reference.

The related link for your reference:

https://www.systemcenterdudes.com/sccm-2012-management-point-error-1603/

Note: Microsoft provides third-party contact information to help you understand the problem. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Thanks for your time.

Best regards,
Cherry

Answer 5

No lucy yet, did all those again still getting that error. 

<Tue Feb 14 10:24:08 2023> Installing the SMSMP

<Tue Feb 14 10:24:08 2023> Passed OS version check.

<Tue Feb 14 10:24:08 2023> IIS Service is installed.

<Tue Feb 14 10:24:08 2023> No versions of SMSMP are installed. Installing new SMSMP.

<Tue Feb 14 10:24:08 2023> Enabling MSI logging. mp.msi will log to D:\MECMConfigManager\logs\mpMSI.log

<Tue Feb 14 10:24:08 2023> Installing D:\MECMConfigManager\bin\x64\mp.msi CCMINSTALLDIR="D:\SMS_CCM" CCMSERVERDATAROOT="D:\MECMConfigManager" USESMSPORTS=TRUE SMSPORTS=80 USESMSSSLPORTS=TRUE SMSSSLPORTS=443 USESMSSSL=TRUE SMSSSLSTATE=1087 CCMENABLELOGGING=TRUE CCMLOGLEVEL=1 CCMLOGMAXSIZE=1000000 CCMLOGMAXHISTORY=1

<Tue Feb 14 10:24:09 2023> mp.msi exited with return code: 1603

<Tue Feb 14 10:24:09 2023> Backing up D:\MECMConfigManager\logs\mpMSI.log to D:\MECMConfigManager\logs\mpMSI.log.LastError

<Tue Feb 14 10:24:09 2023> Fatal MSI Error - mp.msi could not be installed.

<Tue Feb 14 10:24:09 2023> ~RoleSetup().