POSSIBLE BUG in Microsoft Endpoint Configuration Manager version 2211: "One or more errors occurred result may be incomplete" Error when trying to import drivers

Question

Hello everyone! I am experiencing something that is possibly a bug in Configuration Manager version 2211. What is happening is there is an error with the details here:

Not found 

-------------------------------
Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlQueryException
Not found , property = CI_ID


Stack Trace:
   at Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlResultObjectBase.get_Item(String name)
   at Microsoft.ConfigurationManagement.AdminConsole.Driver.DriverConfigurationItemInfo.Equals(Object obj)
   at System.Collections.Generic.ObjectEqualityComparer`1.Equals(T x, T y)
   at System.Collections.Generic.List`1.Contains(T item)
   at Microsoft.ConfigurationManagement.AdminConsole.Driver.ImportDriverWizardForm.AddDriverDataToList(List`1 driversToAdd, List`1 allDrivers)
   at Microsoft.ConfigurationManagement.AdminConsole.Driver.ImportDriverWizardForm.PostApply(BackgroundWorker worker, DoWorkEventArgs e)
   at Microsoft.ConfigurationManagement.AdminConsole.ProgressPage.backgroundWorkerPostApply_DoWork(Object sender, DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)

-------------------------------

System.Management.ManagementException
Not found 


Stack Trace:
   at Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlResultObjectBase.get_Item(String name)
   at Microsoft.ConfigurationManagement.AdminConsole.Driver.DriverConfigurationItemInfo.Equals(Object obj)
   at System.Collections.Generic.ObjectEqualityComparer`1.Equals(T x, T y)
   at System.Collections.Generic.List`1.Contains(T item)
   at Microsoft.ConfigurationManagement.AdminConsole.Driver.ImportDriverWizardForm.AddDriverDataToList(List`1 driversToAdd, List`1 allDrivers)
   at Microsoft.ConfigurationManagement.AdminConsole.Driver.ImportDriverWizardForm.PostApply(BackgroundWorker worker, DoWorkEventArgs e)
   at Microsoft.ConfigurationManagement.AdminConsole.ProgressPage.backgroundWorkerPostApply_DoWork(Object sender, DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
   at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)

-------------------------------

This happens when I try to import any kind of driver into Configuration Manager. I have tried to put the drivers into a different path on the system... same thing. I have went as far as to reinstall Configuration Manager... Same thing. I don't know if it something on my end or if it is a bug in version 2211, because I have setup the share permissions correctly I believe. I just want to know what is going on. Because I have tried to do some research if it is a confirmed bug. But I did not see anything at all.

Answer 1

I found a solution and there was a post in the reddit forum explaining how to fix this

https://www.reddit.com/r/SCCM/comments/112cjes/strange_error_trying_to_import_drivers_on_2211/

Answer 2

Hi, @Ian G. Sully

Thank you for posting in Microsoft Q&A forum.

Maybe you're right, some SCCM user met the issue in the previous version of SCCM, and it seems an upgrade of SCCM may fix it.

You may try to uninstall and reinstall the SMS Provider on the site server to see if it helps, if it doesn't help, you may wait for the next release of SCCM.

If the issue is urgent for you, then it is recommended that you contact Microsoft Customer Support Services (CSS) for a dedicated support.

Here is the link of CSS support:

https://support.microsoft.com/en-us/hub/4343728/support-for-business

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Answer 3

Hi,

I have the same problem. Help would be appreciated. In my case, it is a fresh installation of SCCM on a new server.

Thanks.

Jens

Answer 4

Same issue for me in a lab environment, Installed CM2211 with SQL 2022, as SQL 2022 was available on the download links with the CM media on the Visual Studio portal.

Ive since upgraded to CM2203, and SQL now running CU4 and I continue to get the same issue

only other clue I have found is in SmsAdminUI.Log
:Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlQueryException Not found , property = SDMPackageXML

It does not seem to be an issue in a production environment built soon after that was identical design except SQL 2019 was used.

Answer 5

Still a fail with SCCM 2303 and SQL 2022.