HELP! I've tried everything to get Windows to reset and ultimately end with the BSOD KMODE_EXCEPTION_NOT_HANDLED with no identifier

Question

I really need some help here.

I am desperately trying to reset my Windows 10 Pro. I think I have tried everything on the other help forums.

It all started with the crappy updates back in 2018 and I decided that I would not update any more and paused the updates at Windows Version 1909 - well, up until about 3 months ago everything was going fine and I updated my Desktop (with some difficulty as it had the updating error stuck on Version 1909 as well...) and have been trying to update my Laptop as well with no success.

I am running a 6 year old Asus ROG Laptop which is a decent laptop, I upgraded the RAM and the hard drive when I first got it as well to help with school and work programs (GIS etc, and other resource intensive programs).

I am still able to use my Laptop, but it is severely degraded in performance after having tried all the previous forum posts of people who were also stuck on 1909.

So far I have tried: Clean boot, SFC, DSIM, Bootable media, mounted iso, event checking, all that. I managed to get the Windows Recovery Environment issue resolved and that fixed the "Could not find windows recovery environment" error I was getting.

But now - If I use the start fresh through Windows Security, I get the "Modern Setup host stopped working" error.

If I try using the bootable media with ANY of the options (repair, reset, remove all files, keep files) I get the KMODE_EXCEPTION_NOT_HANDLED Blue screen of death. If I try the Recovery method - It looks like it starts (about 10 seconds into Getting things ready) then the "There was a problem resetting you PC, no changes were made"

Please help... I don't want to have to buy a new laptop, but I am starting to feel that is my only option.

Answer 1

Hello there,

I would suggest you to back up your documents and run a clean install.

The KMODE_EXCEPTION_NOT_HANDLED bug check has a value of 0x0000001E. The bug check indicates that a kernel-mode program generated an exception that the error handler didn't catch.

In this article, you can have a look at performing a clean install. This includes starting a clean install from within a running version of Windows or a hard disk/SSD with no previous Windows installations. https://answers.microsoft.com/en-us/insider/forum/all/how-to-perform-a-clean-install-or-reinstall-of/aef0ae63-2117-41ee-a8ea-4a3181625b08

Hope this resolves your Query !!

--If the reply is helpful, please Upvote and Accept it as an answer--

Answer 2

Hi Limitless,

I have tried this method, and it still does not work. Thanks for trying though! I rolled back the version I was running and am running Windows 10 home, Version 1903 now.

The Problem I am having is when I get to the resetting stage, with the windows logo (in my case the ROG logo) it says please wait for about 8 seconds then goes into the BSOD KMOD_EXCEPTION_NOT_HANDLED.

I don't even get a chance to go through with any of the instructions or selections.