Facing issue in azure device update for group and deployment

Agiliad 5

Hi,

I am difficulty while doing azure device update, giving all role access and but in group and deployment navigation group is not showing.

AshokPeddakotla-MSFT 27,491 Reputation points

2023-02-13T10:34:16.72+00:00

Agiliad Welcome to Microsoft Q&A forum!

Could you confirm which documentation are you following for the steps? Did you check Manage device groups in Device Update for IoT Hub?

What is the error message you are receiving?
Agiliad 5 Reputation points

2023-02-13T11:16:52.9633333+00:00

Thank you for responding, yes we checked Manage device groups in Device Update for IoT Hub and followed the same step but not getting Group which we added tad in to Group and Deployment navigation.
Agiliad 5 Reputation points

2023-02-13T12:13:36.7733333+00:00

Yes I checked Manage device groups in Device Update for IoT Hub and followed the same step but not able to find the group in to Group and Deployment navigation.
AshokPeddakotla-MSFT 27,491 Reputation points

2023-02-20T08:26:33.4666667+00:00

Agiliad Just checking in to see if the below answer(s) helped.

If this answers your query, do click 'Accept Answer' and 'Yes' if this answer is helpful. And, if you have any further query do let us know.
LeelaRajeshSayana-MSFT 13,471 Reputation points

2023-03-13T20:22:54.9466667+00:00

@Agiliad We still have not heard back from you. Just wanted to check if the information provided below was helpful? If it answers your query, please do click Accept Answer and Yes for this answer, as it might be beneficial to other community members reading this thread. And, if you have any further query do let us know. Thank you
Vaidheshwar Jaishankar 0 Reputation points

2023-11-02T12:11:17.89+00:00

Hi Team,

We are facing a similar issue with viewing a group in 'Groups and Deployments' tab.

We confirm that we have followed all the prerequisites mentioned in Manage device groups in Device Update for IoT Hub.

We have tried to group IoT device from the connected IoT Hub using device twin method.

We have given access to Azure device update according to configure the access control for users and Azure Device Update service principal.

We are trying to deploy an update to esp32 using the link Azure_IoT_Adu_ESP32

Hope we can get some help on the problem faced.
AshokPeddakotla-MSFT 27,491 Reputation points

2023-11-03T16:10:40.41+00:00

Vaidheshwar Jaishankar Root cause of your issue might be different. I suggest you, please create a new issue with complete details for further help.

1 answer

AshokPeddakotla-MSFT 27,491 Reputation points

2023-02-16T16:15:43.8666667+00:00
Agiliad Thanks for confirming!!

Yes I checked Manage device groups in Device Update for IoT Hub and followed the same step but not able to find the group in to Group and Deployment navigation.

Looks like you are seeing empty list in the Groups like below. Can you confirm if you have created Groups already?

Ensure that you have completed all pre-requisites without any fail.

Groups are automatically created based on the tags assigned as well as the compatibility properties of the devices.

Also, Note that to create a device group, the first step is to add a tag to the target set of devices in IoT Hub. Tags can only be successfully added to your device after it has been connected to Device Update.

Device Update tags use the following format:

"tags": { "ADUGroup": "<CustomTagValue>" }

Once you complete these steps, you will be able to see Groups listed under Group and Deployment tab.

Hope this helps. Do let us know if you have any further queries. We would be happy to assist you.
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