Azure Subscription: We couldn’t reach the server, try again later. Contact support if the issue persists.

Bernhard Börding 25 Reputation points
2023-02-13T13:01:25.14+00:00

When I try to open my azure subscription I get following Info:

We couldn’t reach the server, try again later. Contact support if the issue persists. 

What is the reason and what can I do

Azure SQL Database
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Accepted answer
  1. GeethaThatipatri-MSFT 29,377 Reputation points Microsoft Employee
    2023-02-14T14:03:03.3066667+00:00

    @Bernhard Börding Thanks for your email, this seems to be an intermittent issue and now you are able to see your subscription and all your Azure services without any issue.

    @Mousling Bangre @Michael Coelsch (MyConveno) please confirm if your issue is resolved or still exist?

    Thank you for visiting the Microsoft QA forums! Have a great day!

    Regards

    Geetha

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4 additional answers

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  1. RahulRandive 9,506 Reputation points
    2023-02-13T14:24:21.92+00:00

    Thanks for your question.

    When you say, "when you try to open you azure subscription page and getting an error."

    I think first you can check the status of your subscription whether its active or disabled.

    You can check the status of your Azure subscription by signing into the Azure portal and navigating to the Subscriptions page.

    On this page, you will see a list of all of your Azure subscriptions and their current status.

    If your subscription is enabled, it will be listed as "Active." If it is disabled, it will be listed as "Disabled."

    Thank you!


  2. Mousling Bangre 0 Reputation points
    2023-02-13T15:03:13.95+00:00

    Same for me. My existing Subscriptions and the new one do show this message in the "overview" Blade.

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  3. Michael Coelsch (MyConveno) 1 Reputation point
    2023-02-13T15:55:47.98+00:00

    Same here.

    No access to any Subscription and most App Services do not work any more!!

    0 comments No comments

  4. Bernhard Börding 25 Reputation points
    2023-02-13T16:51:06.8666667+00:00

    Hello Rahel,

    thanks for the answer, but it did not help.

    In the subscriptions-page it shows me, that my subscription is active

    When I go tho the Subscription it shows me folloing message

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