How to fix Remote Desktop for Mac microphone bad quality

Question

I'm connecting from macOS Ventura to a Windows 11 Pro machine through Microsoft Remote Desktop for Mac. The remote audio is enabled and the microphone is working but the recorded sound is considerably distorted, with metallic sound and choppy sound.

When I connect from Windows (both 10 and 11) to the same Windows 11 remote system, the microphone quality is perfect.

All the systems and softwares are updated (RDP for Mac version 10.8.1) and the microphone works perfectly when used locally and not through RDP. The connection quality is great (LAN).

Tested the same configuration from another client with macOS Sierra and the microphone distortion still occurs. Everything seems to indicate that the issue is coming specifically from the app Microsoft Remote Desktop for Mac.

Does anybody know a solution to this problem?

Answer 1

Hello there,

If you have an update for the Remote desktop client please do the update and check if there are any changes.

1.Using the Group Policy editor, Go to Computer Configuration:Administrative Templates:Windows Components: Remote Desktop Session Host:Device and Resource Redirection. Set “Limit audio playback quality.” to “Enabled,” and set “Audio Quality” option “to High”.

2.Updating your Remote Desktop App version to latest version. Or change an order version which worked before.

3.Reinstall the audio driver from the manufacturer's official website to check.

Hope this helps and please help to accept as Answer if the response is useful.

Hope this resolves your Query !!

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